Is it machine washable?
No, this kick mat is not recommended for washing machines. Use a damp cloth, vacuum cleaner, or your hands to hand-wash it.
Does it slide on leather upholstery?
No, due to its unique anti-slip coating and secure fastenings, this protector doesn’t slip even on leather seat upholstery.
Is it waterproof or water-resistant?
This kick mat is waterproof.
Is it made of genuine leather?
No, we care about animals and therefore do not use genuine leather. All our accessories are made of PU leather.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Sellviastore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://test.sellviastore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Greatly protects the back of the seat from little "barbarians" and their legs :)
I’m pleasantly surprised by the high quality and ease of use!Such a back protector will last a long time,since it doesnt even need to be removed to a cleanup,one just have to wash it with a wet wipe.And this is important, especially when you have little children.
I expected a wider coverage, too narrow for our suv.
Nice look and quality! The Nissan Versa fit well. If you have small kids, you need this
Definitely worth the money - top premium quality.
Ideal seat back protection if you have small children! Very cute kick mats, good size and quality, look beautiful on the seats! Got 3 for our minivan! Thank you so much!!
Excellent quality 👍👍👍 Received my order in 2 days , in excellent packaging .Can be a great gift for a family with little children
got my parcel yesterday. this seat back protector is stylish, sewn neatly and the materials look durable. doesn’t cover my seats completely but still works great
Perfectly matches with black interior. I really liked that there are hooks that can be fastened under the seat. .Excellent quality of leather and fasteners, anti-slip backside. Very happy with the purchase!
I expected it to be not black but dark blue. Photos are a little deceiving.
This turned out to be too wide for my car
quality , size , design …. everything is excellent !!!